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Eric Cohen, OD

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Eric Cohen, OD
(99 Reviews)
> Get Phone Number & Directions
6660 SECURITY BLVD BALTIMORE, MD 21207
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Consumer Feedback

(99 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you going to visit this provider again?
Sure
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous
August 26, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
August 23, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the waiting room chairs comfortable at this provider's office?
They were average
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 19, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider give unbiased advice?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 29, 2011
Would you recommend this optometrist to others?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 29, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I've already told my friends and family about the fantastic experience I had there.
by Anonymous
July 21, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you recommend this optometrist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
July 19, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you by name?
Sometimes, but not always
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 19, 2011
I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Anonymous
July 13, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
June 24, 2011
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Map and Directions
6660 SECURITY BLVD, BALTIMORE, MD 21207