Barry S Ephraim, OD

Barry S Ephraim, OD
10518 CONNECTICUT AVE KENSINGTON, MD 20895
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Consumer Feedback

(82 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you experience unnecessary pain during your visit?
No
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 16, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider have helpful information available online?
Yes
by Anonymous
June 11, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
June 07, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 02, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider have helpful information available online?
No, just a basic listings page
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this provider to others?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
May 31, 2011
Would you recommend this provider to others?
Yes
Would you refer this provider to a family or friend?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
April 11, 2011
Dr. Ephraim is an old school optometrist who still uses the "Which feels better - 1 or 2" method which I personally prefer to machines that takes automatic readings. The Doc is also very pleasant and makes you feel welcome, almost like your favorite uncle. Schedule wise, he's on time and I've never had to wait for my appt. One thing to note - the receptionist can be bit abrupt/rude at times, but thankfully, he isn't the doctor.

by Anonymous
April 06, 2011
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
March 27, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience unnecessary pain during your visit?
No
by Anonymous
March 21, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
March 11, 2011
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