Kimberly Brandenburg, OD

Kimberly Brandenburg, OD
9673 LOST KNIFE RD GAITHERSBURG, MD 20877
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider have reasonable prices?
Yes
by Anonymous
August 09, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous
June 21, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 03, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 23, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
April 18, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
April 04, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 31, 2011
It was easy to get the appointment time that worked for my schedule. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Anonymous
March 23, 2011
Does this provider use current and safe equipment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to make an appointment with this provider?
Yes
by Anonymous
March 21, 2011
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