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Michael J Bermel, OD

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Michael J Bermel, OD
(25 Reviews)
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55A CATOCTIN CIR NE LEESBURG, VA 20176
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Consumer Feedback

(25 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Their office was clean enough, nothing special though.
by Anonymous
July 18, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
June 16, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
May 11, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
May 08, 2011
Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. Don't even bother asking this optometrist any questions about different brands of contacts. They didn't seem to know anything. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. At the end he pocketed 500 dollars and never performed services...
by Anonymous
April 13, 2011
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55A CATOCTIN CIR NE, LEESBURG, VA 20176