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James M Budd, OD

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James M Budd, OD
(26 Reviews)
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MIRACLE MILE SHOPPING CENTER MONROEVILLE, PA 15146
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.188.57
July 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.241.68
June 19, 2012
They ignored my questions and my appointment seemed rushed. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting.
by Anonymous
March 12, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 23, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
January 19, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have reasonable prices?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
December 05, 2011
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 19, 2011
I have been going to see Dr. Budd for over ten years. He is the most thorough Doctor I have ever seen. They are almost always exactly on time. Sometimes you might have to wait a few minutes if an emergency pt. walks in. The receptionists always greet me when I walk in the door. The receptionist takes time to remember me and my family. Which makes me feel important. All my questions and concerns are dealt with before I leave the office. If I need to speak with the doctor he always returns my call before the end of the day. The opticians are always kind and very helpful. They are honest and never try to push you to buy something you dont need.
by Anonymous
October 18, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 18, 2011
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
by Anonymous
July 25, 2011
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MIRACLE MILE SHOPPING CENTER, MONROEVILLE, PA 15146