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Scott G Smith, OD

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Scott G Smith, OD
(33 Reviews)
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2116 SHEFFIELD RD ALIQUIPPA, PA 15001
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Does this provider use current and safe equipment?
Yes
by Anonymous
January 17, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
December 16, 2011
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
November 14, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this provider's office?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
October 28, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you recommend this optometrist to others?
I Already Have
by Anonymous
October 24, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 30, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 27, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too cold?
No, it was fine
by Anonymous
July 21, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 18, 2011
I love Dr. Smith's office. He is such a pleasant and professional person. I have been going to Dr. Smith for years and now my adult daughters are patients of his as well. The office staff will always answer all your questions and they are so thorough and polite. I reccommend him to anyone. He's thorough and gentleoptometrist. When you leave his office you are going to leave with excellent knowledge of what is going on with your eyes (vision). If you want to feel comfortable and at home, while in a professional environment, then please visit Dr. Smith, he's the best I have seen in a while.
by Anonymous
June 22, 2011
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2116 SHEFFIELD RD, ALIQUIPPA, PA 15001