Michael L Raff, OD

Michael L Raff, OD
22 N MAIN ST BROCKPORT, NY 14420
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 23, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you recommend this optometrist to others?
I Already Have
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 11, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 27, 2011
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 18, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 07, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 02, 2011
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