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Scott Morrison, OD

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Scott Morrison, OD
(62 Reviews)
> Get Phone Number & Directions
243 MAIN ST STE 120 NEW PALTZ, NY 12561
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Consumer Feedback

(62 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They barely ever answer any of my questions over the phone. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. I could t. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
Their product was substandard. We invested in scratch proof lenses and they are so scratched you can barely see through them.
by Unhappy xxx.xxx.179.44
September 07, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider prominently display their diplomas or business license?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.224.214
August 06, 2013
Service is fine but not worth the hassel and harassment of the billing office. Received a bill a full year after the service. It was to be covered by a company which went out of business that year. I was able to get the checks from representatives from that company that covered the payments in full but this office wouldn't listen. Five checks were sent in payment for services - they applied 3 and called it a day telling me too bad. They are rude when I called to speak to them and just hang up on me threatening me with collection.
by They know who I am xxx.xxx.101.181
July 30, 2013
by Anonymous xxx.xxx.95.207
June 13, 2013
Did you experience unnecessary pain during your visit?
No
Does this provider use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.32.62
May 09, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider prominently display their diplomas or business license?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.115.197
May 08, 2013
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.101.181
April 22, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.36.122
April 22, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did they follow up with you after your appointment?
Yes.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.95.73
April 18, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.53.176
April 03, 2013
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Map and Directions
243 MAIN ST STE 120, NEW PALTZ, NY 12561