Eric B Baud, MD

Eric B Baud, MD
2001 CROCKER RD STE 500 WESTLAKE, OH 44145
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Consumer Feedback

(49 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Kathryn
August 29, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
August 07, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
August 05, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
July 08, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Spring Galloway
July 07, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
June 29, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 26, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 17, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was the waiting area spacious?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 17, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
May 24, 2011
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