Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive