Michael J Hepner, MD

Michael J Hepner, MD
Allergy & Asthma, P.C. 5775 West Maple Road WEST BLOOMFIELD, MI 48322
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
They made the extra effort to make sure every question and concern I had was addressed. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
The best service i have ever recieved and the personal attention by all the staff including doctor Hepner was the best anybody could ever ask for
by barrie moore
April 13, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by jane
March 25, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you recommend this provider to others?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider have bad breath?
No I've never had any complaints
by Anonymous
March 09, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 08, 2011
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