Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately