Janette Henderson

Janette Henderson
2525 Wallingwood, Suite 700 Austin, TX 78746
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.148.124
January 23, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Has this therapist helped improve communication within your partnership/family?
Yes, but its a slow process
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this marriage and family therapist answer all of your questions?
Some were answered
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 18, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this therapist really listen to what you had to say?
Yes, and they remember it too
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 13, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Have you noticed positive changes since starting therapy with this provider?
Yes
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 05, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Patient x
June 29, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
May 10, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 05, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
March 16, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Has this therapist helped improve communication within your partnership/family?
Yes, we are better than ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes
by Anonymous
March 01, 2011
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