Brad L Bateman, DDS

Brad L Bateman, DDS
1005 13th St SE Salem, OR 97301
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Consumer Feedback

(30 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Anonymous
December 12, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 29, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 11, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 25, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
July 02, 2011
Great dentist for the entire family
by rg
June 09, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 10, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism.
by Rockin' Mama
April 24, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Smiles
April 15, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Their equipment was very advanced and sophisticated. I was very impressed. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Tina
March 08, 2011
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