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Robert A Faiella, DDS

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Robert A Faiella, DDS
(21 Reviews)
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30 Tremont St # 3 Duxbury, MA 02331
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.121.6
May 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.165.187
February 08, 2012
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Completely!
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 25, 2011
]I've had a few procedures done by Dr. Faiella. He was recommended by my DMD (Stephen Kerr-Plymouth). This stuff is never fun but if you have to get it done this is the guy to go to.!
by Lisa Macy
October 26, 2011
Was this dentist friendly?
Extremely Friendly
by Anonymous
September 26, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
by Anonymous
September 16, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
August 24, 2011
Was this provider's office too cold?
No, it was fine
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Are you going to visit this provider again?
Sure
by Anonymous
August 22, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. Everyone in my community knows that they are the absolute best in the field.
by skip
June 15, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 25, 2011
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Map and Directions
30 Tremont St # 3, Duxbury, MA 02331