Russell P Rogg

Russell P Rogg
20433 Old Cutler Rd. Miami, FL 33189
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.121.156
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.246.157
June 18, 2012
I really admire them for being more than willing to ask for help from other professionals when they don't have an answer for me. They aren't even slightly arrogant, and I'm confident they always have my best interests in mind. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Anonymous
February 02, 2012
Did you leave your acupuncture appointment feeling satisfied?
Yes! I felt so much better
Did you experience any negative side effects after your acupuncture treatment?
Not at all! I felt absolutely fantastic after my treatment
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 20, 2012
After my treatment, I started experiencing a few side effects, but it was bearable. It seemed like they were trying to rush my appointment and were mildly annoyed to be helping me. It was obvious that they would rather be somewhere else. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I do not like being treated by6 a different intern every visit. When the Dr. worked on me it was better. I thought we had an appointment confirmed on the phone but got pushed out after 25 min. Not acceptable, then told give him notice next time.
by Anonymous
January 12, 2012
Did this acupuncturist explain to you how acupuncture works?
Thoroughly! They were glad to explain in detail
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this acupuncturist's office clean?
Yes!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
December 23, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I love that they never cancel appointments last minute here. I can always count on them to keep my original appointment or at least let me know way in advance if there's an issue. One of the first things I noticed about this business was the strong efforts they made to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I didn't have to wait long at all after I arrived for my appointment. They were running right on time, which was really nice.
by Anonymous
October 15, 2011
Did this acupuncturist answer all of your questions?
Yes
Was this acupuncture clinic too cold?
Not at all!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
September 29, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Has this acupuncturist ever cancelled your appointment at the last minute?
No
by Anonymous
September 22, 2011
Did this acupuncturist have bad breath?
Not at all!
Did you feel safe in this acupuncturist's care?
Yes
Did this acupuncturist use excessive foul language?
No
Was your treatment room spacious?
Not really, and it wasn't ventilated very well
by Anonymous
July 09, 2011
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