Roger K Johnson, O.D.

Roger K Johnson, O.D.
1623 Union Avenue, Suite B Natrona Heights, PA 15065
Add a Review

Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.28.1
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Carmie L. xxx.xxx.225.91
March 22, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
February 26, 2012
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
February 22, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 09, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 29, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 19, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 17, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
September 22, 2011
Are you going to visit this provider again?
Sure
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
April 11, 2011
Add a Review