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James F Longenecker, O.D.

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James F Longenecker, O.D.
Eyemart Express
(69 Reviews)
> Get Phone Number & Directions
215 E University Dr. Granger, IN 46544
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Consumer Feedback

(69 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
November 02, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by Anonymous
September 21, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
September 14, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
September 12, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
September 06, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Yes
by Anonymous
August 21, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
August 15, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
Dr. Longnecker was able to detect a problem with my daughters eyes that no other doctor did. We had taken her to a doctor that her pediatrician recommended for a couple of years. They finally released her saying nothing was wrong. She immediately complained to me about the problem with her eyes. They would wander to the outside when she was tired. Caused her all kinds of problems with school. To the point we had her tested for ADD. I took her to Dr. Longnecker who I had gone to for some time. He immediately saw the problem and told us she needed prism in her glasses to help her eyes focus. He is an awesome doctor.
by Anonymous
July 20, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office clean?
Yes everything was neat and sterile
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 23, 2011
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Map and Directions
215 E University Dr., Granger, IN 46544