Mark L. Guisti, O.D.

Mark L. Guisti, O.D.
2363 N 5th Street, Suite 106 Elko, NV 89801
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.225.125
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Christena Pritzkau xxx.xxx.210.4
May 23, 2012
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 27, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 05, 2011
Does this provider use current and safe equipment?
Yes
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
October 03, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the waiting room chairs comfortable at this eye care office?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
August 22, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's staff friendly?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
July 23, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They always make sure to return my phone call as soon as possible. They always take that extra step to make me feel special. I always enjoy my appointments here, except for secretary Becky. When comparing them to others I have visited for the same condition, they are among the best I have seen. Dr. Guisti is a phenomenal Dr. The entire family has been seeing him for over 15 years. However, his staff (esp secretary Becky Sucks!) Secretary is RUDE and OBNOXIOUS, but the rest of the staff is GREAT!
by Anonymous
June 16, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
May 04, 2011
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