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Robert J. Esposito, O.D.

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Robert J. Esposito, O.D.
Esposito Eyecare and Vision Therapy
(18 Reviews)
3375 E Shea Blvd Phoenix, AZ 85028
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
1 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.78.26
March 27, 2012
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
They did not give the patient the option nor advise to come back with the correct insurance provider. The patient had to pay cash right AT FRONT, so that when we came back with the insurance information, it was too late. THEY SEEM TO TAKE ADVANTAGE of their patient's ignorance, and the patient's not being able to speak or undertand English well enough. The patient paid the high cost for their service and not able to use the insurance benifits accordingly. The service was provided last August, and yesterday, 11/08/2011, we received unexpectedly a statement claiming that the patient still owed them, plus late finance fee. We, the patient's family felt like we were ripped off by this place for not advising the patient to wait and see HR at work first and come back with the insurance information. Seemingly, the staff were not helpful at all.
by Anonymous
November 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
October 04, 2011
Does this provider use current and safe equipment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
May 31, 2011
I would recommend Dr. Esposito to all of my friends. He gave me a great eye exam. They had a lot of frames to choose from. The optician took the time to help me find the perfect frame. His staff was very helpful with my insurance questions. Great Exam, Great Doctor and Great Staff!!
by Anonymous
May 27, 2011
Were you able to relax during your appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 11, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They made the extra effort to make sure every question and concern I had was addressed. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They keep the restrooms well-stocked here. You can tell they want their clients to be as comfortable as possible.
by Anonymous
March 12, 2011
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Map and Directions
3375 E Shea Blvd, Phoenix, AZ 85028