Ken N. Factor, O.D.

Ken N. Factor, O.D.
4550 E Bell RD, Ste 104 Phoenix, AZ 85032
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I will absolutely return. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a staff that's very knowledgeable and qualified.
by Anonymous
March 28, 2011

Been using them for years .... great equipment all state of the art very friendly and I have always been completely satisfied.
by Anonymous
March 22, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
March 04, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
March 03, 2011
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