EyeCare Associates

Wellness.com Featured Provider
EyeCare Associates
EyeCare Associates Office

(205) 663-3937

3429 Pelham Parkway Pelham, AL 35124
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
October 05, 2011
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 28, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 27, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 16, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their prices were very fair. The level of care you get for the price is outstanding. I would send my friends and family here. I was pleased with my experience. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
August 22, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
August 18, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was this provider friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 25, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 25, 2011
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
April 08, 2011
Does this provider use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider give unbiased advice?
Yes
by Anonymous
April 07, 2011
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Primary Specialty

Ophthalmologist

Practice EyeCare Associates
Payment Options American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, Visa
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed