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Susan Rosen

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Susan Rosen
Susan Rosen
(16 Reviews)
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3627 Ensign Rd NE Olympia, WA 98506
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They have really great customer service here. They always put their customers first, regardless of the situation. At a couple of the other places I've been to, they've ended my massage early, which drove me crazy, but not here. They gave me my full massage, and I enjoyed it very much. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Anonymous
July 11, 2011
Did this provider rush your appointment?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
July 11, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Anonymous
June 27, 2011
Did the massage therapist listen to your complaints and feedback during your massage?
Yes, they listened to my complaints and feedback
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 16, 2011
Did you feel safe in this provider's care?
Yes
Did this provider rush your appointment?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 21, 2011
Does this provider use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 27, 2011
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Map and Directions
3627 Ensign Rd NE, Olympia, WA 98506