Kathy L Hatfield Licensed Massage

Kathy L Hatfield  Licensed Massage
Kathy L Hatfield Licensed Massage 4074 Hoover Rd Grove City, OH 43123
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
February 12, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the massage therapist have overly calloused hands?
Not at all! They had very smooth hands
Were the massage therapist's hands too cold?
Not at all! They were the perfect temperature
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
January 30, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 29, 2011
Were the massage therapist's hands too cold?
No, they weren't too cold
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Yes
Did the massage therapist play relaxing music during your massage?
Yes, they played relaxing music
by Anonymous
August 11, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too cold?
No, it was fine
Did the massage therapist listen to your complaints and feedback during your massage?
Definitely, and they adjusted the massage to meet my demands
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
by Anonymous
August 02, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
May 19, 2011
Did this massage therapist apply enough pressure during the massage?
Yes, I was able to relax very quickly
Did you feel like the massage therapist personalized your massage?
Yes, they personalized my massage
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 12, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 06, 2011
Did you notice an improvement in your overall relaxation after your massage?
Yes, I felt very relaxed when I left
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
March 03, 2011
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