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Brown Chiropractic Clinic

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Brown Chiropractic Clinic
Brown Chiropractic Clinic
(37 Reviews)
> Get Phone Number & Directions
8874 Kingston Pike #102 Knoxville, TN 37923
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Consumer Feedback

(37 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Does the provider's staff try to be helpful?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Does this provider remember you and your circumstances at every appointment?
Yes
Did you experience any numbness after your appointment with this chiropractor?
No
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.240.27
November 10, 2014
Were handicap accommodations well done?
Somewhat
Would you refer this provider to a family or friend?
Probably not
Did this provider take time with you at your appointment?
Somewhat
Does this provider answer the phone in a reasonable time when you call?
No
Did this provider's staff seem to respect him/her?
Mostly yes
by Anonymous xxx.xxx.185.250
October 29, 2014
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
Was the provider's staff welcoming to you?
Yes
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did you feel like this provider's office was sufficiently staffed?
Yes
How would you rate your experience with this provider?
The best
by John xxx.xxx.44.152
July 16, 2014
This place is money hungry. The "medical" treatments do not work. All I get from injections are bruises. The only doctor worth anything is at the Alcoa location. The Kingston Pike office gave me false results with my "free x-rays." The doctors were friendly, but pushy. They even asked me to miss work for an appointment. When I missed an appointment, they wouldn't stop calling. Three times a day every single day. Like I said, this place is money hungry. Something fishy is going on at this business.. If you are looking to find a great chiropractor, look elsewhere.
by Stephanie123 xxx.xxx.99.58
April 30, 2014
Did this provider show attention to detail?
Sometimes
Did you feel like this provider's office was sufficiently staffed?
Yes
Does this provider treat their staff well?
Mostly
Did this provider seem well-trained and experienced?
Somewhat
Was this provider compassionate to you and your situation?
Not really
by Anonymous xxx.xxx.126.97
April 08, 2014
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this chiropractor's staff friendly?
Yes, they went above and beyond
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.177.97
March 13, 2014
Was this chiropractor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider have reasonable prices?
Absolutely!
Was the waiting area spacious?
No, it was rather cramped
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.36.71
February 02, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Absolutely!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Lemons13 xxx.xxx.197.253
January 15, 2014
I never write reviews but I feel it's warranted here.

Came to Brown on a friend's recommendation with acute lower back and sciatic nerve pain. Had a x-ray taken that showed lower spine compression. Had my first adjustment that day which consisted of 15 minutes on a traction table and a very quick neck adjustment. I felt a bit better after the first appointment, but learned this was mostly because of the traction table.

There is little-to-no privacy. You are on traction tables literally 6 inches away from other patients and you get adjusted in an open room with staff and other patients present. I felt like I was on an assembly line. When I'm at a chiropractor, I don't want to hear another person's neck popping right beside me!

I was scheduled to go for 10 visits but stopped going. After 6 visits, the chiropractor hadn't once touched my lower back. I felt no relief between the time I started going to Brown and the time I stopped. Not only did the doctor not address my lower back issues, I was asked repeatedly by staff to vote for Brown for the best chiropractor in Knoxville. I thought that was pretty unprofessional.

I found chiropractor in north Knoxville who spends at least half an hour of one-on-one time with her patients. At Brown I saw the doctor for 3 minutes tops before he moved on to the next patient lying next to me. If you want cheap, one-size-fits-all treatment, this is the place for you. Otherwise, do not come to Brown if you are expecting quality care.

by Anonymous xxx.xxx.235.105
September 26, 2013
I've been going here for years. Literally, I've been going here longer than the majority of the staff have been working here. And yet they mostly still don't know who I am. Every time I come in for an appointment, a different staff member attends to me so I don't feel like I get personalized service at all.
New staff often does not appear confident or knowledgeable about using the machinery while hooking me up to it. This is very unnerving. It's like they hire someone, show them how to use the thing once, then let them go start "treating" people on it. Often they get it wrong and have to "do-over" the treatment.
Also, they always try to schedule you for another treatment the very next day. I'm not made of money and you aren't free! Just this morning they called me to "reschedule the appt I missed today" but I didn't even have an appointment - so they don't even know what's going on.
I've spent thousands of dollars here over the years and while I have had improvement physically, the mental side of my treatment has not really been addressed and I am finding myself overall not happy with the service.
Everyone is mostly friendly, but the lack of personalization, high rate of employee turnover and unsureness of the new employees has left me questioning why I bother.
I've begun looking for a new chiropractor. I hope I find one I'm happier with, because this isn't really cutting it anymore.
by anon xxx.xxx.213.225
September 03, 2013
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Map and Directions
8874 Kingston Pike #102, Knoxville, TN 37923