Did they follow up with you after your appointment?
Yes.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.