Mary Kaiser-Cole, DC

Mary Kaiser-Cole, DC
Back In Balance Chiropractic Center 2418 Honolulu Ave. Suite M Montrose, CA 91020
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Consumer Feedback

(31 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.241.158
April 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.111.175
January 31, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.119.194
January 11, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this chiropractor pay attention to your problem area?
Yes
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
by Anonymous
December 06, 2011
I will absolutely return. I had a good experience. Dr Mary is very caring and answered all my questions. My level of satisfaction was very high after this appointment. I was impressed with how the doctor cared my needs. They go out of their way to make everyone feel equally respected and cared for. My care was appropriate and helpful. I will definitely continue to see Dr Mary.
by jgarber
October 28, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 23, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did your treatments with this chiropractor eliminate your need for pain medication?
No, I still take all my medication
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 22, 2011
They never left me for an extended period of time and I never felt ignored. .They made the extra effort to make sure every question and concern I had was addressed. I wasn't worried about their equipment. It was safe and well taken care of.
by Val
May 02, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They have completely eliminated my need for pain medication and enhanced my overall well-being. I feel better than ever. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Louise
March 21, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. It is obvious that their office is cleaned regularly. It was fantastic. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Mercedes Del Castillo
March 01, 2011
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