Michael K. Collins, DCRN

Michael K. Collins, DCRN
Michael K. Collins, DCRN 130 College St. 50 South Hadley, MA 01075
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.37.68
April 20, 2012
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Everyone in my community knows that they are the absolute best in the field.
by Samantha
December 19, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 29, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 18, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 05, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
by Anonymous
April 18, 2011
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