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Odus Franklin, DO

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Odus Franklin, DO
Franklin Clinic
(30 Reviews)
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723 Hill Country Dr. #C Kerrville, TX 78028
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this family doctor answer all of your questions?
Some were answered
by Anonymous
February 09, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider always put the customer first?
Yes, they always put customers first
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you recommend this family doctor to others?
If I Had To
by Anonymous
December 27, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
November 30, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. They have a very good professional reputation. I know that I'm under the care of an expert. It was easy to get the appointment time that worked for my schedule. They are especially a good resource for those w/o insurance. They are nice but overbooked and the staff is clearly overworked. They should really allow for more time in between appointments. They need to pay closer attention to appointment schedule. To be fair on my last visit they were just getting used to a new computer system.
by Mark B.
November 29, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
November 10, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was the waiting area spacious?
Yes, extremely spacious
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
October 06, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 10, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
August 06, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 13, 2011
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Map and Directions
723 Hill Country Dr. #C, Kerrville, TX 78028