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Norman Herron, MD

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Pediatricians

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Ketchikan, AK

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Dr. ELISA ROSIER

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Norman Herron, MD
Callisto Pediatric Clinic
(18 Reviews)
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3100 Tongass Ave Ketchikan, AK 99901
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 08, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I don't know of anywhere else that would've taken better care of me. I had a great experience. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Janie
November 21, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 21, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Sandi Edenshaw
October 17, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
September 16, 2011
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
July 11, 2011
Not only were they able to answer all of my questions about immunizations, they gave me a lot of information that I wasn't aware of. I was amazed how much they knew. I never had to doubt their qualifications. They made their credentials completely obvious. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Danelle
May 17, 2011
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this pediatrician have bright, child-friendly examining rooms?
Not really, they should have made more of an effort
by Anonymous
March 27, 2011
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Map and Directions
3100 Tongass Ave, Ketchikan, AK 99901