Jeffrey Taffet, MD

Jeffrey Taffet, MD
Biltmore Ear Nose & Throat 3411 N 32nd St Phoenix, AZ 85018
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 25, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 23, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
January 17, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Sure
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 13, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 05, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
January 04, 2012
Did this provider have reasonable prices?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you feel safe in this provider's care?
Yes
by Anonymous
November 14, 2011
I felt very involved in my treatment method here. They made me feel like my opinion mattered and carefully listened to all of my input in regards to treatment. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I was happy with the chairs they had in their waiting area. They were so comfortable that I didn't mind waiting. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Pj
August 09, 2011
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
by Anonymous
April 19, 2011
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