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Derek Muse, MD

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Highland Family Practice

Holladay, UT

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Derek Muse, MD
Highland Family Practice
(60 Reviews)
> Get Phone Number & Directions
4460 Highland Dr Ste 400 Holladay, UT 84124
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you and your circumstances at every appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Michael Galpin xxx.xxx.167.140
October 31, 2013
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Debra xxx.xxx.232.19
October 03, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.91.190
September 05, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.98.190
August 19, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.71.250
May 06, 2013
Would you recommend this family doctor to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
January 24, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Ted xxx.xxx.143.18
January 07, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.19.47
October 12, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider promptly return your phone calls?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Ron H xxx.xxx.114.65
October 01, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.53.82
September 24, 2012
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Map and Directions
4460 Highland Dr Ste 400, Holladay, UT 84124