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Stephen Houston, MD

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Stephen Houston, MD
Southwest Skin & Cancer Clinic
(32 Reviews)
> Get Phone Number & Directions
4419 Frontier Trl Ste 110 Austin, TX 78745
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office too loud?
No, it wasn't too loud
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 14, 2011
Was this dermatologist friendly?
Extremely Friendly
Did they follow up with you after your appointment?
Yes.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 27, 2011
Was this provider's staff friendly?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Would you recommend this dermatologist to others?
I Already Have
by Anonymous
July 11, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 11, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 06, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always made sure that I wasn't in any pain. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Ron Obvious
June 14, 2011
Parking is in a lot right beside the office. I've seen him for years. He's kind, competent and gentle. His office staff are polite, friendly and efficient.
by suebetts
May 19, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 26, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 19, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
April 01, 2011
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Map and Directions
4419 Frontier Trl Ste 110, Austin, TX 78745