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Robert Choate, Jr, MD

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Robert Choate, Jr, MD
The Pediatric Clinic - Springhill Drive
(39 Reviews)
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3401 Springhill Drive, Suite 245 North Little Rock, AR 72117
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 20, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
June 13, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
May 13, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this pediatrician have toys, magazines or TV's in the waiting room?
No, this didn't even look like a pediatrician's office
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 07, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 02, 2011
All the parents in my community respect them, and recommended that I bring my child there. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I will definitely recommend them to people I know. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost.
by Ladyc99
April 21, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
April 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 03, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
February 28, 2011
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Map and Directions
3401 Springhill Drive, Suite 245, North Little Rock, AR 72117