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William Stoecker, MD

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Dermatologists

Joseph M Malters, MD

ROLLA, MO

William V Stoecker, MD

ROLLA, MO
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William Stoecker, MD
Dermatology Center
(39 Reviews)
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1100 W 10th St Rolla, MO 65401
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this dermatologist use current and safe equipment?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
February 06, 2012
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 31, 2012
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 20, 2012
Was this provider's staff friendly?
Yes
Was this dermatologist friendly?
Friendly Enough
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 18, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 16, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
January 12, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
January 05, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I left feeling satisfied with how the visit went. The doctor was helpful and I felt encouraged. They were very polite and helpful and made sure that I had everything I needed.
by marjorie stone
January 03, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Fairly Easy
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 11, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Gena
December 08, 2011
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Map and Directions
1100 W 10th St, Rolla, MO 65401