Barry Zeffren, MD

Barry Zeffren, MD
Allergy & Asthma Care 4 Country Club Executive Park Glen Carbon, IL 62034
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by sallyjov
September 06, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too loud?
No, it wasn't too loud
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 16, 2011
They made little to no effort to make me feel special. I don't think they appreciate my loyalty to them. They did pay close attention to me and all of my questions were answered. I was uncomfortable that they were reluctant to seek any sort of outside advice when they didn't have an answer for my question. I didn't wait long at all. My appointment started on time. They were by far one of the best I've ever seen in their field. It was obvious that they're the best in the area.
by Heidi
July 20, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 01, 2011
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 28, 2011
Did this provider listen to your input and concerns?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 28, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No
Was this allergy-asthma specialist friendly?
Friendly Enough
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 28, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this asthma - allergy specialist use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you recommend this provider to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 09, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 14, 2011
Everyone in my community knows that they are the absolute best in the field. They always made sure that I wasn't in any pain. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Patient
March 15, 2011
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