Directory > Providers > Doctor > Asthma - Allergy Specialists > IL > Evanston > Paul Kentor, MD > Reviews

Paul Kentor, MD

Nearby

Asthma & Allergy Specialists

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Evanston, IL

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Northwestern Medicine Allergy and Immunology

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Paul Kentor, MD
(29 Reviews)
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636 Church St Evanston, IL 60201
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have helpful information available online?
Yes, but very little
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 17, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
October 14, 2011
Was the waiting area spacious?
No, it was rather cramped
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 08, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by exprinc
August 08, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 18, 2011
Their office was nice and quiet. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by SOPHIE
June 02, 2011
Would you recommend this asthma - allergy specialist to others?
Yes
Was this provider's staff friendly?
Yes
Does this provider have helpful information available online?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
May 20, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
May 13, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 29, 2011
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Map and Directions
636 Church St, Evanston, IL 60201