Thomas Freed, MD, OD

Thomas Freed, MD, OD
1106 Washington St Grafton, WI 53024
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.131.5
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.19.3
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Rob xxx.xxx.176.11
May 02, 2012
Dr. Freed and his staff are incredibly professional. He does a thorough exam and answers any questions. They are all friendly and helpful. They also have some nice options for frames.
by RT xxx.xxx.129.51
April 28, 2012
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
February 24, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 18, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
February 13, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They always take that extra step to make me feel special. I always enjoy my appointments here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Anonymous
December 06, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider friendly?
Yes
by Anonymous
November 16, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 20, 2011
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