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Carroll Mcleod, MD

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Pain Management Specialists

Trinity Pain Clinic

Jackson, MS
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Carroll Mcleod, MD
(20 Reviews)
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1151 N State St Ste 414 Jackson, MS 39202
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.124.90
March 17, 2012
I can truly say that Dr. McLeod has no personal interest in his patients' recovery or well-being. From my observations, his main concern was wracking up as may kick-backs as he could from each sick person that walked in his door. My first visit I waited for him for over an hour and forty-five minutes; the entire time listening to the complaining and gossiping of his foul-mouth nurses. The nurses expressed irritation with having to file my paperwork and insurance and even told me that they couldn't wait until their work day was over because they were tired of dealing with sick patients. When I finally met Dr. McLeod, he was very scatter-brained and persistent to have me undergo a very invasive procedure that I wasn't interested in or ready to undergo. (Later, a more competent physician told me that had I undergone that treatment I would have had major and irreversible nerve damage). When he finally grudgingly accepted my refusal for him to do the procedure, he actually sent a SALESMAN -not a nurse, a drug rep SALESMAN - into the room to persuade me to buy a thousand dollar TENS unit! (Which I of course, refused). He prescribed me only medications that were heavily endorsed by the pharm reps (which happened to be out in the hallway cutting up with McLeod every time I went for a visit). I even witnessed Dr. McLeod demean a very sick elderly woman and her husband in the hallway in front of plenty of other patients. He yelled at her, told her that she was not nearly as ill as his other patients who were dying of pancreatic cancer, and then he told her that she was no longer welcome at his clinic. As a fellow patient, I was terrified to upset him and send him on another rampage. I quickly asked my primary physician for a referral to another pain management physician with a HEART and passion for healing and a decent moral code. A few weeks after I quit seeing him, I received a bill in the mail for $3,000 dollars worth of laboratory work that he ordered from a facility in California (? Why California... We live in MS) without my knowledge or my consent. When I called to ask what the H*** that was about, his nurses denied that they sent the lab work and rudely let me know that I would have to pay the bill even though I did not request or was notified that the labs were even done. I hope he enjoys his kick-back trips to Hawaii (not) and the lavish lifestyle he lives as a result of pressuring patients to submit to unnecessary procedures. EVIL, EVIL MAN.. please, choose another physician. Dr. Vance on the floor above is a God-send. Please just go to him and save yourself massive medical bills and frustration.
by Past-Patient xxx.xxx.233.171
March 15, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel safe in this provider's care?
Yes
by Anonymous
October 18, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Are you going to visit this provider again?
Without a doubt!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did they follow up with you after your appointment?
Yes.
by Anonymous
October 10, 2011
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
October 09, 2011
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was it easy to make an appointment with this provider?
Practically Impossible
Are you going to visit this provider again?
Not if my life depended on it
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
September 30, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
July 11, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
May 12, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 10, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Yes, they always put customers first
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to relax during your appointment?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous
April 07, 2011
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Map and Directions
1151 N State St Ste 414, Jackson, MS 39202