Robert Calcote, MD

Robert Calcote, MD
Dermatology 1543 Professional Pkwy Auburn, AL 36830
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 31, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 12, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 06, 2011
Does this provider use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 02, 2011
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
April 25, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
April 21, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
March 28, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer flexible appointment times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 08, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by ken
March 07, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
March 02, 2011
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