Directory > Providers > Doctor > Dermatologist > FL > Jacksonville > Michael Bernhardt, MD > Reviews

Michael Bernhardt, MD

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Dermatologists

Jacksonville

Jacksonville, FL

Robert A. Baker, MD

Jacksonville, FL

Our records indicate this provider is no longer in practice or retired.

Jacksonville, FL

UF Health Dermatology - Deerwood Park

Jacksonville, FL
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Michael Bernhardt, MD
(48 Reviews)
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1514 Nira Street Jacksonville, FL 32207
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The office was very easy to locate. I didn't have any trouble finding it at all. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Allen
November 28, 2011
I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by La Norra Dennis
November 21, 2011
Did this provider listen to your input and concerns?
Yes
by Anonymous
November 14, 2011
They are an absolute expert in the field! I would never feel unsafe or apprehensive in their care. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Their staff is very friendly and professional. I will definitely refer my friends and family here. They were great and I think more people should know about them. They are always prepared for my appointment and remember everything about me.
by Todd
November 07, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 20, 2011
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by Patient
September 29, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 26, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 16, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 19, 2011
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 11, 2011
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Map and Directions
1514 Nira Street, Jacksonville, FL 32207