Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution