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Elisa Roberts, MD

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Elisa Roberts, MD
Skyland Dermatology
(20 Reviews)
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3 Walden Ridge Dr Ste 200 Asheville, NC 28803
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Absolutely I give Dr. Roberts and her staff the highest rating possible.
They made sure every single question I had was answered, and gave me valuable resource material to take home. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. I get an annual "skin checkup" from Dr. Roberts and she's caught several moles and freckles that might have been trouble without her excellent skills.
by JR xxx.xxx.86.188
March 26, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 21, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 22, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 30, 2011
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by JR
October 09, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I got an appointment quickly. I've never had to wait too long. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Dr Roberts is super cool!!!
by reyest
September 25, 2011
Was this provider late to your appointments?
No, they were on time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 23, 2011
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
I Already Have
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 22, 2011
She is really nice. A little strange that she hugs you as soon as she meets you, but that may just be my person preference. She is really nice and aggressive if you are going for melanoma. I would go some other place if you have concerns about anything cosmetic.
by Mary Morgan
June 02, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider rush your appointment?
No
Was this provider's office easy to locate?
Fairly Easy
Was this dermatologist friendly?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 02, 2011
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Map and Directions
3 Walden Ridge Dr Ste 200, Asheville, NC 28803