Gary Gross, DO, MD

Gary Gross, DO, MD
Lewis Gale Clin Llc 1802 Braeburn Dr Salem, VA 24153
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this dermatologist to others?
I Already Have
by Anonymous
December 08, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 23, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 17, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this dermatologist friendly?
Extremely Friendly
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider promptly return your phone calls?
Yes
by Anonymous
September 13, 2011
Does this dermatologist use current and safe equipment?
Fairly current
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 17, 2011
Did this provider rush your appointment?
No
by Anonymous
August 08, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Was this provider's office clean?
Yes everything was neat and sterile
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 03, 2011
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
July 07, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider rush your appointment?
No
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 20, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
June 14, 2011
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