John Vitarello, MD

John Vitarello, MD
180 Thomas Johnson Dr Ste 202 Frederick, MD 21702
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Jane xxx.xxx.34.245
December 11, 2012
Dr. Vitarello's office made me feel very comfortable and they were the staff was empathetic. My first visit was not only pleasant, but taken with the most understanding of my concern when I was referred and wanted they made sure I understood what I was feeling. The nurse even made me feel more comfortable to make me feel how important it is to make time for myself. I had no probems in finding their office at all, and if anyone should have an issue, the professional building area does have a directory guide (such as a phonebook) to help a person know where they need to go depending on the building locatipn,name of doctor, etc. It does not get any easier than that. The staff, and Dr. Vitarello, were one of the most kindest, caring staff I've ever dealt with ( especially the nurse that day).
by Take time 4urself xxx.xxx.116.165
September 25, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.214.189
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by RA xxx.xxx.149.44
September 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.162.223
April 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.106.248
April 13, 2012
Dr. Vitarello answered my questions completely. More importantly, he discussed related issues that I hadn't yet considered. Discussion covered immediate issues as well as the underlying causes. The staff explained procedures and medication requirements and expected outcomes in detail. Everyone is very friendly and professional and made an effort to keep track of my progress and encourage me along the way and keep me headed in the right direction.
by David Hazard xxx.xxx.147.160
April 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.4
March 12, 2012
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider's office too cold?
No, it was fine
by Anonymous
February 24, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 26, 2012
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