Mark Glassner, MD

Mark Glassner, MD
Mark A. Glassner MD 324 E Main St Ste 202 Newark, DE 19711
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
October 27, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 04, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by TJ
June 28, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
June 02, 2011
Dr. Glassner is a long-time family medicine provider in the community, and has been the family doctor to three generations of my family. He listens, he engages, and he educates without lecturing or taking an 'ivory tower' approach. His old-school 'consult the patient' outlook is reflected in his junior partners, and I'm fully comfortable with any of the medical professionals in his practice. Dr. Glassner's practice is extremely popular, and they have more patients at their door than they can accept, though they make every effort to accomdate that they can practically take, consistent with providing excellent quality of care. One side effect of this is that it takes longer to get a non-emergency response from the office, though emergencies are always dealt with promptly.

Not only do I trust him with my health, I trust him with my children's health.
by tranq45
May 10, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 28, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
by Anonymous
March 31, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider promptly return your phone calls?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 24, 2011
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