There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They paid close attention to me and all of my questions were answered. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.