Joseph Casella, DO

Joseph Casella, DO
Sparta Medical Assoc 272 rt 206 north Andover, NJ 07821
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 17, 2011
I found your site while searching for a phone number and after reading the ridiculous reviews of the Sparta Medical Practice, I had to comment. Firstly, people with no command of the English language and absolutely no spelling skills really should not have internet access....

I have visited this office several times over the past few years. I no longer live in the area but I do maintain a weekend home there and on occasion, we have to see the doctors at Sparta Medical if we become ill and can't wait to be seen at home. I have never had a problem getting an appointment with very little notice. You don't wait long in the waiting room. I do recall a glitch with billing a few years ago but that is not uncommon with most providers.

I have found Dr. Casella to be rather thorough, ordering bloodwork that my doctor at home would normally not suggest. I have seen him for upper respiratory issues and he always prescribes an Rx that works. This practice also calls back with test results, even if they are negative and they ask how you are feeling. I can't remember the last time my regular GP did that. I also recently saw Dr. Reilly and I was very impressed with her.

For a local practice, I think these folks do a very good job.
by goodspeller
June 14, 2011
I have been going to Dr. Casella since I was a kid. He is rude and a waist of your and your insurance carriers money. In the last couple years I have been to Dr. Casella and not once has he cured me of ANYTHING. I went in once concerned I had ring worm. I was leaving the country the next day for over a week. He laughed and said it was small. Does it matter if it is small? I was bed ridden for a month with a cough and exhaustion. I could barely walk. Every time I coughed I was so weak I would leak. It was the worst month ever! What did he tell me? I had a cough. Completely unconcerned with the fact I spent a whole month in bed. I had five upper respiratory infections in a row. It was not until I went to Dr. Reily that I had cured my URI. If you go to this practice only go to Dr. Reily!! Dr. Casella is just there for the money and does not care about his patience at all!
by Disgruntled Customer
May 27, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
May 02, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 25, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I've already told my friends and family about the fantastic experience I had there. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Chrissy
April 08, 2011
I have been a patient for many years of dr. casella and recently of dr. reilly. in almost all areas the are very good. however i dont think my wait time has been under 30 min in the decade or so i have been going. also it seems recently(last few years) im having to come in for an aweful lot of visits for things not to be resolved. not sure if the hard times is causing the stacking of patients or necessitating the return visits. Overall they are very helpfull, pleasent and professional and i would say im satisfied with the medical care. maybe i just dont like were the field of medicine is going. i just havent felt good about going to doctor in a long time. seems like a clock is being punched.
by excelon72
December 03, 2009
Dr. Casella office has very unprofessional office personnel.

my son who has been going to the Dr. for many years is now being told he cannot be seen because of a bill that is owed to the DR.

The bill owed has occurred because of charges put on his bill for his last physical that are currently being disputed.

He now needs to be seen for an issue and cannot go until his bill is paid in full.
shame on Dr. Casella and his group
by jreilly48
October 17, 2008
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