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Regina Gentile-Johnston, OD

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Regina Gentile-Johnston, OD
Eyecare Center of Orange
(39 Reviews)
> Get Phone Number & Directions
501 Boston Post Road Orange, CT 06477
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider offer flexible appointment times?
Yes
Did your eye exam hurt at all?
Not a lot, but it wasn't entirely pain free
by Anonymous
September 16, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
August 30, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
August 06, 2011
Dr. Johnston is qualified and truly cares about her patients. It is a small practice so she knows her patients well and there is little wait time.
by Anonymous
July 05, 2011
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Anonymous
June 15, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider remember you by name?
Sometimes, but not always
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 09, 2011
Was this provider's staff friendly?
No, they were rude
Did you experience unnecessary pain during your visit?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 23, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 19, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy and I would end up not buying anything at all and would just leave. I love that they are always more than happy to answer my questions .They paid close attention to me and all of my questions were answered. I would go there again for sure!
by Anonymous
May 11, 2011
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Map and Directions
501 Boston Post Road, Orange, CT 06477