Keith Manuel, OD

Keith Manuel, OD
Space Center Eye Associates 2323 Clear Lake Blvd.; Suite 150 Houston, TX 77062
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have reasonable prices?
Yes
by Anonymous
August 22, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 29, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 16, 2011
Does this provider have helpful information available online?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
May 25, 2011
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 25, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 12, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They always take the time to listen to me. I know they really care about me and what I have to say. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Anonymous
March 30, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Yes
by Anonymous
March 10, 2011
I wasn't worried about their equipment. It was safe and well taken care of. I was given a polite greeting when I walked in. It was nice to be acknowledged. They were ready to see me when I showed up for my appointment. I did not have to wait for them to show up. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Their office was quiet. I was able to relax very easily.
by Anonymous
March 03, 2011
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